Returns & Exchanges
At Adaptor Clothing, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for all unworn and tagged items. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Complete Return Form
Locate the returns form included in your original package and fill out the details regarding which items you are returning and your preference for an exchange or refund.
Package Your Items
Securely pack the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition to qualify for processing.
Ship to Adaptor Clothing
Address your parcel to our returns department and send it via your preferred tracked courier service; please retain your proof of postage until the return is confirmed.
Processing and Notification
Once received, our quality control team will inspect the items and process your refund or exchange within 5-7 working days, notifying you via email immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing